Terms of Service

Last updated: 14 November 2026

1. Your licence

We give you a personal, non-exclusive, non-transferable and revocable licence to install and play the game on devices you own or control, for your own non-commercial entertainment. The game is made for players aged 18 and over.

2. Fair play

Please do not cheat, use unauthorised software to change how the game works, exploit bugs, interfere with our servers, or copy, sell or redistribute the game or its content. We may suspend or end access for anyone who breaks these rules, and remove items or currencies obtained that way.

3. Your account and progress

The game creates a player account automatically so it can check your purchases and deliver new episodes and events. Your progress is saved on your device, so it is lost if you delete the app or lose the device. You can ask us to delete your account at any time (see Delete your account).

4. Purchases and virtual items

• The game is free to download and offers optional in-app purchases, such as gems, energy and item packs. Prices are shown in the store before you buy. Some items, such as chests, give rewards chosen at random.
• Purchases are processed by the app store you got the game from, under its terms. Refunds are handled by the app store according to its policies.
• If a purchase is refunded, what it gave is removed from your game. Gems already spent are taken from your balance, which can go below zero until you earn gems again.
• Gems, coins, energy and other virtual items have no monetary value, cannot be exchanged for real money or transferred to another player, and can only be used in the game.
• Offers and event rewards can be limited in time or in number, and what is offered may differ between players.
• Digital content is delivered right after purchase. Where the law allows, you agree to immediate delivery and acknowledge that you therefore lose the right to withdraw from the purchase (for example under article 15(1)(ğ) of the Turkish Regulation on Distance Contracts and the EU Consumer Rights Directive). This does not affect refunds offered by the app store.

5. The story

Veil & Vendetta is a work of fiction. Its characters, families, companies, places and events are invented, and any resemblance to real people, businesses or events is coincidental. The story includes romance, betrayal and mild comic slapstick.

6. Our content

The game, its story, episodes, videos, artwork, characters, music and software belong to us or our licensors. Except for the licence above, these terms give you no rights to them.

7. Changes and availability

We keep improving the game and release new episodes and events over time, so features, content and release dates may change, be added or be removed. The game or our servers may sometimes be unavailable, for example during maintenance. If we ever stop running the game, we will announce it in advance where we reasonably can.

8. Liability

The game is provided "as is". To the extent the law allows, we are not liable for indirect damage or for loss of data or progress caused by events outside our reasonable control. Nothing in these terms limits liability that cannot be limited by law, including liability for intent or gross negligence, or your mandatory rights as a consumer.

9. Ending these terms

You can stop playing and delete the app at any time, and ask us to delete your account. We may end or suspend your access if you seriously or repeatedly break these terms.

10. App Store users

If you downloaded the game from the Apple App Store, Apple's Licensed Application End User License Agreement also applies. These terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support for the game and is not responsible for claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

11. Governing law

These terms are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of İstanbul (Çağlayan) have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of your country of residence and can also use the consumer bodies and courts where you live.

12. Changes to these terms

We may update these terms. We will post the new version here with its date and, for significant changes, tell you in the game. If you keep playing after a change takes effect, the new terms apply.

13. Contact

Help portal: help.app-vision.co/veilvendetta
E-mail: support@veilvendetta.com