Delete your Veil & Vendetta account

Veil & Vendetta: Merge Drama, by AppVision Yazılım Hizmetleri Limited Şirketi

You can ask us to delete your player account and the data linked to it at any time, from the game or from this page. You do not need to have the game installed.

In the game

Open Veil & Vendetta and tap Settings (the gear at the top of the screen).
Tap Help & Feedback.
Choose Delete my account and send the request.

A request from the game carries your player ID, so we can find your account straight away.

On the web

Open our help portal at help.app-vision.co/veilvendetta and send a request titled "Delete my account".

By e-mail

E-mail support@veilvendetta.com with the subject "Delete my Veil & Vendetta account". Include the player ID shown in the game under Settings → Help & Feedback. Guest accounts contain no name or contact details, so without the player ID we cannot find the account. We may ask a question to confirm the account is yours.

We complete every deletion within 30 days and confirm it to you.

What is deleted

Your player account and its identifiers.
The data on our servers linked to it: game analytics, test groups, notification tokens and support links.
The analytics data linked to your identifiers at our analytics provider.

What is kept

Purchase records that tax and commercial law require us to keep (up to 10 years), stored separately from game data.
Server logs and crash reports, which are deleted automatically within 30 and 90 days.
Totals and statistics that no longer identify you.
Progress saved on your own device, until you delete the app.

Deleting your account removes your link to past purchases, so they cannot be checked or restored afterwards. Questions: privacy@veilvendetta.com.